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Showing posts with label TRAI. Show all posts
Showing posts with label TRAI. Show all posts

Wednesday, November 15, 2017

RCom stops services in North Eastern region; consumer rights body approach TRAI, DoT

November 15, 2017 0

An Assam-based consumer rights body has complained to the Department of Telecommunications and the TRAI that Reliance Communications (RCom) has abruptly stopped its services in the North Eastern region

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An Assam-based consumer rights body has complained to the Department of Telecommunications and the TRAI that Reliance Communications (RCom) has abruptly stopped its services in the North Eastern region without informing the customers. The Consumers’ Legal Protection Forum (CLPF) alleged that about 12 lakh prepaid and postpaid customers of RCom in the North East are affected since the company’s service virtually collapsed since October 26.
“In its complaint letter to Manoj Sinha, Minister of State (Independent Charge) Ministry of Communications and RS Sharma, Chairman, TRAI, the forum stated that subscribers of RCom of Assam and other North Eastern states are having a harrowing time since the telecom company stopped its service without any notice,” the CLPF which lodged the complaint yesterday said in a statement. The email was acknowledged, but no clarification came from the company’s side even after 24 hours.

“RCom never informed (the subscribers) that it was going to close down its business. There was no text message nor any advertisement in newspapers,” CLPF secretary Ajoy Hazarika said in the statement.

The telecom company has violated consumer norms by stopping their service without informing the customers, the consumer rights body claimed in its statement.
“There are no prepaid vouchers in the market…. Postpaid consumers are having a tough time to transfer their number to other service providers as they are insisting on clearing the bill first. But RCom has closed its bill payment counters already,” the statement said.

TRAI on November 4 said that RCom has informed it that the company will shut down voice call service from December 1 and its customers can move to other networks by the end of the year. 
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Wednesday, November 8, 2017

Reliance Communications to shut down voice call service from December 1

November 08, 2017 0


RCom has been directed not to reject any porting out request of its subscribers.

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Loss-making telecom operator Reliance Communications will shut down voice call service from December 1 and its customers can move to other networks by the end of the year, as per direction issued by telecom regulator TRAI.
The Telecom Regulatory Authority of India (Trai) in direction to all telecom operators said that RCom on October 31, 2017 intimated it that “RCL (Reliance Communications Limited) shall provide only 4G data services to its customers and as a result will discontinue to provide voice services to the subscribers… with effect from 1st December 2017.”
RCom informed Trai that it is providing 2G and 4G services in eight telecom circles of Andhra Pradesh, Haryana, Maharashtra, UP East and West, Tamil Nadu, Karnataka and Kerala.
The Anil Ambani-led firm has informed TRAI that the company will be upgrading CDMA network of Sistema Shyam Teleservices, which has been merged with it, to provide 4G services in Delhi, Rajasthan, UP West, Tamil Nadu, Kerala, Karnataka, West Bengal, Gujarat and Kolkata service areas. 
Trai said that RCom has informed it has sent all the necessary information regarding closure of voice calls along with option to port out any operators in case subscriber do not wish to continue with 4G data services of the company.
The regulator has directed RCom to not reject any porting out request of its subscribers and asked all telecom operators to accept request of RCom subscribers till December 31, 2017.
RCom, reeling under debt of around Rs 46,000 crore, decided to shut down its voice call services after it failed to close its wireless business merger deal with Aircel in the beginning of this month. 
RCom and Aircel in September last year had signed a binding agreement to merge their mobile businesses. But, RCom said the agreement lapsed owing to legal and regulatory uncertainties, objections by interested parties and delays in receiving relevant approvals. 
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Tuesday, October 24, 2017

Government looking to increase minimum internet speeds to 2Mbps: Report

October 24, 2017 0

Currently, the threshold for internet speeds is embarrassingly low at just 512Kbps.

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As India is looking at a future embracing 5G technology, it is crucial to get the existing internet speeds in order. Currently, the minimum-mandated internet speed in the country is just 512Kbps, which is far lesser than global speeds which float around 50-70Mbps. In order to boost the internet speed on mobile and broadband networks, the government is looking at increasing the mandatory speed to at least 2Mbps and more.
Telecom secretary Aruna Sundararajan said that the government was mindful of slow internet speed experienced by internet users in many parts of the country. Even as there is widespread adoption of 4G and a significant chunk of the population is moving towards 3G, there lies a significant gap between what is promised and what is delivered when it comes to internet speeds.
“We are very slow. While we have done a lot on (providing internet) access, we have not been able to actually deliver the quality of service that is required,” Sundararajan told ToI. “2Mbps is the basic minimum. We should definitely mandate this. If at all, it should be higher than that. It cannot be lower than that,” the telecom secretary is further quoted as saying.
The telecom secretary further said that the country needs faster speed in the wake of the gradual transformation of the country to a digital economy. These include initiatives such as smart cities, Digital India programs, efforts on digital payments, and 5G.

The statement comes in wake of the recently concluded India Mobile Congress, at the center of which were talks about implementing 5G in India. The next-gen technology looks at not only making high-speed internet access available but also intends to mass-introduce Internet of Things (IoT) applications. 
Reliance Jio‘s commercial launch of its 4G VoLTE services late last year has fueled the demand for high-speed, affordable internet access in the country. According to OpenSignal’s June report, the entry of Reliance Jio has pushed the entire country into greater LTE availability, but average 4G speeds have lowered. Based on the report, Singapore has the highest measured 4G speed at 46Mbps, and India stands embarrassingly low at just 5.14 Mbps. Meanwhile, the average 4G speeds in Pakistan, Sri Lanka, and Iran stand at 11.71Mbps, 10.42Mbps, and 10.24Mbps respectively.
Meanwhile, the Telecom Regulatory Authority of India (TRAI) said in its ‘Consultation Paper on Data Speed Under Wireless Broadband Plans’ that incumbent telecom operators are averse to the idea of having a higher threshold for internet speeds, owing to a range of concerns, which include low coverage zones, high rise buildings, external factors such as device quality, peak time, transmission bandwidth, and website behavior among others. 
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Monday, October 9, 2017

Reliance Jio tops TRAI’s 4G download speed test for August

October 09, 2017 0

Reliance Jio has topped the download speed by TRAI for the 8th consecutive month.

Reliance-Jio
Reliance Jio has topped TRAI’s 4G download speed test for the eighth consecutive month. According to the Telecom Regulatory Authority of India‘s speed data, Jio recorded average speed of 18.433 Mbps for the month of August. It was followed by Vodafone (8.999 Mbps), Idea Cellular (8.746 Mbps), and Bharti Airtel (8.550 Mbps).
While Reliance Jio has topped the download speed, Idea Cellular has achieved the highest 4G upload speed in September citing data compiled by telecom regulator TRAI’s MySpeed app. In comparison to Reliance Jio, Idea Cellular 4G upload speed for September stands at 6.307 Mbps. According to TRAI, Idea Cellular was followed by Vodafone, Reliance Jio and Airtel.
It is the eighth consecutive month when Reliance Jio has topped the TRAI speed chart compared to incumbent players Bharti Airtel, Vodafone India and Idea Cellular. Last month, Reliance Jio clocked an average download speed of 18.331 Mbps, compared to Airtel at 9.266 Mbps, Idea Cellular at 8.833 Mbps, and Vodafone India at 9.325 Mbps. 
According to the latest report from OpenSignal, Reliance Jio is the most widely available 4G LTE network in India. Apart from that, the report also revealed that Bharti Airtel, Idea Cellular, Vodafone, BSNL Mobile and Reliance Communications are the top six telcos. While the first three operators run both 3G and 4G networks the other two operate 3G-networks only.
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Idea Cellular tops TRAI’s 4G upload speed rankings in September

October 09, 2017 0

Idea Cellular reported an average download speed of 8.74 mbps during the month.

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Idea Cellular said it achieved the highest 4G upload speed in September citing data compiled by telecom regulator TRAI’s MySpeed app.
Idea Cellular topped the chart in terms of average 4G upload speed for September at 6.307 mbps, the private telecom player said in a statement reeling off the TRAI data. It reported an average download speed of 8.74 mbps (megabits per second) during the same month. The Telecom Regulatory Authority of India (TRAI ) MySpeed app tabulates mobile data speed of various operators.
The regulator last week had said it plans to strengthen the MySpeed app and would also make its evaluation method more transparent after consultation with operators.
TRAI hopes to come out with a white paper soon on underlying methodology and algorithms used by the said app for calculating data speeds of various service providers. According to the data available on the TRAI site, Idea took the pole position in 4G upload speed, followed by Vodafone, Reliance Jio and Airtel. In terms of 4G download speed, Idea ranked third, after Jio and Vodafone, the TRAI data showed. 
An Idea Cellular statement said it has rapidly expanded the network to 2.60 lakh sites across the country, with 50 percent dedicated to mobile broadband services. The company also said it added nearly 50,000 broadband sites over the last 12 months to August, growing its broadband footprint to cover 5,888 census towns and close to 1.05 lakh villages and reaching out to 45 percent population of the country.
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